Associate Therapist Outreach Lead/Business Development Representative

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Full-Time | Remote | September 2023 or as soon as possible

Application Instructions: Please send a resumé to jobs@zencare.co with subject line: "Application: Associate Therapist Outreach Lead" and answer the following questions: (1) Why are you interested in working for a mental health startup? (2) What do you like most about the Zencare product? (We encourage you to try searching for a therapist in NYC on Zencare and looking through profiles!) (3) Why are you looking for a sales position?

About Zencare

Zencare is a small, mission-driven team doing big things in the mental health world — we are a marketplace that helps thousands of folks find a quality therapist who is a great fit.

Zencare started as a solution to a common problem: it's really difficult to find a therapist online. Zencare streamlines the process and empowers therapy-seekers through up-to-date availability and insurance information, introductory videos, and a vetted network to ensure quality care and great therapist-client fit.

Zencare team at the 2022 Company Holiday Party

About the role

Zencare is looking for an enthusiastic Associate Therapist Outreach Lead to join our Therapist Growth Team, the driving force in company expansion.

In this role, you will reach out to and recruit therapists to grow our network of quality providers, now expanding nationally! You will join a passionate team that works tirelessly to build and enhance relationships with therapists who share our mission of increasing access to quality mental health care, so that therapy seekers can find their ideal provider.

In your daily work, you will drive exploratory conversations with potential therapist members, identify how Zencare could help their practices grow, and successfully position the Zencare value proposition. Outreach strategies include scheduled calls as well as outbound cold calls. You will be the “human face” of Zencare to potential new members.

What you bring:

  • Excellent phone skills: You are outgoing, thrive in speaking with new people, and are an effective and responsive communicator over the phone. You love being on calls all day!
  • Effective relationship builder: You excel at building relationships and explaining the value of a service you believe in, striving to exceed set goals
  • Resilience and perseverance: You maintain professionalism, stay positive, and keep going in the face of rejection. You’re able to work with deadlines, goal setting, and a work environment where the bar is set high.
  • Goal-driven, go-getter attitude: You’re eager to achieve wowing results and exceed targets. You’re assertive without being aggressive.
  • Reliable, strong work ethic: You’re self-motivated and hardworking. You follow through on commitments and tasks. You’re passionate and love work!
  • Passion for Zencare’s mission: You are passionate about mental health and increasing access to quality care through Zencare’s therapy search platform.
  • Positive, respectful team player: You bring a can-do attitude and strong interpersonal skills. You want to succeed as a team and demonstrate a willingness to support team members. You’re respectful of everyone.
  • Professional experience: 1-3 years of professional experience post-Bachelor’s preferred, especially in business development.

Why you’ll love Zencare and our team

  • Intensive sales training and career development at a mission-driven company. If you thrive on working hard towards a shared mission together with an ambitious, collaborative, and supportive team, this is the place for you.
  • Fast career progression opportunities. You will always have more to learn and opportunities to develop professionally.
  • The chance to join an early-stage startup that has a 6+ year track record of product-market fit in major U.S. cities, and take it national.
  • Exciting work every day! Zencare is growing rapidly and constantly evolving. Lots of teamwork and collaborative problem solving.
  • Work with a small, mission-driven team that is ambitious and committed to your professional development and self-improvement.
  • The opportunity to fundamentally change the mental health landscape and improve the search for a therapist. We're passionate about increasing access to quality mental health care and will continue rapidly expanding our reach.

Compensation and benefits

  • On target earnings (OTE): $52,000-$70,000. Base salary: $45,000 - $60,000, plus performance-based commission.
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Short-term disability insurance
  • Uncapped PTO
  • Fully remote with options to attend in-person events for NYC locals
  • Team events and outings with an ambitious, mission-driven, collaborative, and supportive team
  • Visa sponsorship is unfortunately not available at this time

More about Zencare and the hiring process

Equal opportunity

Zencare is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, are based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, or military and veteran status.

Our goal is to provide an inclusive environment of mutual respect where differences are celebrated and supported, and we strive to represent the diverse communities of therapists and therapy-seekers we serve. We’re committed to supporting employees from historically marginalized communities, including BIPOC and LGBTQIA+ employees.

Our Mission & Core Values

Zencare is a mission-driven organization. We turn to our mission and core values with every decision we make as a team and business.

Read about our mission and core values here, and more about our commitment to antiracism and inclusive therapy here.

What to expect in the interview process

The interview process for the Associate Therapist Outreach Lead has four primary components:

  1. Initial call: We'll ask about your interests, strengths, and goals for the years ahead.
  2. Role play: We'll ask you to prepare for a roleplay in which you'd be the Associate Therapist Outreach Lead on an introductory call with a provider.
  3. Career rundown & competency questions: You'll have the chance to meet with other team members, and we'll go more in depth to understand your previous experiences and strengths, while you ask us questions, too!
  4. Reference checks: We'll ask to speak with your peers, supervisors, and other folks who can speak to their experience working with you, and how we can build an environment in which you would thrive.

Application Instructions: Please send a resumé to jobs@zencare.co with subject line: "Application: Associate Therapist Outreach Lead" and answer the following questions: (1) Why are you interested in working for a mental health startup? (2) What do you like most about the Zencare product? (We encourage you to try searching for a therapist in NYC on Zencare and looking through profiles!) (3) Why are you looking for a sales position?

We look forward to hearing from you!