Imelda  Crothers
Zencare Vetted

Imelda Crothers


Licensed Certified Social Worker-Clinical, LCSW-C Specialties Insurance & Fees Locations
Texas Waitlist Online
Updated September 8, 2023

Specialties & Expertise

  • Adjustment difficulties & disorders
  • Anxiety
  • Depression
  • Loss, grief, and bereavement
  • Post-traumatic Stress Disorder (PTSD)
  • Veterans' issues

Professional statement

Imelda Crothers is a Licensed Clinical Social Worker located in Waco, TX. Imelda supports clients who have anxiety and depression that interrupts their daily living. They find themselves exhausted, sleeping all the time, or with disrupted appetites. Sometimes, they feel like they’re healed, only to once more become overwhelmed by their emotions. This can lead to feelings of frustration, disappointment, anger, or hopelessness. Imelda provides an empathetic space for clients to talk about their feelings and find the tools they need to feel better.

Imelda’s approach to therapy incorporates the mind, body, and spirit. She believes that clients will heal only when they pay attention to all three aspects of their lives, seeking healthy habits that include changing thought patterns, behavioral routines, and clarifying values. By teaching clients tools from Cognitive Behavioral Therapy (CBT), Imelda helps them break free from harmful self-criticism and harsh judgments. Clients learn how to show themselves compassion and forgive themselves for the past. Imelda’s style is non judgmental, open, and meaningful. She encourages clients to identify and affirm their personal strengths, which make them unique and resilient. Clients set goals for themselves and receive support from Imelda as they work towards those goals, including a cessation of mental health symptoms.

Imelda earned a Master’s degree in Social Work from Texas State University. She is a veteran and understands the difficulties that active and retired members of the military face, especially when it comes to mental health. She has experience as a medical social worker, where she helps individuals and their families adjust to illness. She strives to help clients manage their emotions and once again feel in control of their lives.

Message to clients

Sometimes you might need someone to talk to who is not invested in your life in any way, whether it's in a relationship, family, friends, co-workers, etc. I want to be that person for you. It doesn't matter whether you have tried online therapy before, I want you to know that I will do my best to offer you a positive experience, one that by the end of the session, will leave you thinking that 45 minutes wasn't that long at all!

Give me the chance to meet you where you are in life, to help you get through those obstacles in your life that you feel are holding you back or have you feeling stuck. Let's work together to form a plan and to get you back to feeling like you have a purpose and that life is truly worth living.

I look forward to meeting and working with you!


Adjustment difficulties & disorders - Support around adapting to new and/or challenging life circumstances; skill-building for improved stress management and reduction of anxiety.

Anxiety - Coping with excessive worry, nervousness, or stress; intense discomfort in social settings (social anxiety); sudden and intense feelings of panic (panic disorder)

Depression - Providing support and promoting healing of hopelessness, low motivation and energy, sadness, irritability, sleep disturbance, and loss of interest and pleasure in life

Loss, grief, and bereavement - Emotionally preparing for the anticipated passing of a loved one; managing feelings and reactions to a death or loss of significance; support during the process of healing and acceptance

Post-traumatic Stress Disorder (PTSD) - Healing painful experiences and memories from the past

Veterans' issues - Coping with reactions of exposure to life-threatening or traumatic events; supporting veterans and their families adjusting to civilian life


  • Adults (24+)
  • Seniors (65+)
  • Young adults (18-24)


  • Aetna
  • Amerigroup
  • Baylor Scott & White Health Plan
  • Blue Cross Blue Shield
  • Cigna
  • First Care Health Plans
  • Medicaid
  • Medicare
  • Optum
  • Oscar Health
  • Oxford Health Plans
  • UMR
  • United Healthcare

Out-of-pocket fees

  • Individual sessions: $125 (45min)

Additional session information

Payment options
  • Credit Card
  • Debit Card
  • Venmo
Session frequency

Frequency of sessions this provider offers to see clients once you are an established client.

  • Weekly
  • Monthly
  • Every other week
  • As needed


Online Sessions (Texas)
Accepting new clients with a 2 - 3 week wait online
Currently Available Times
  • Morning (Before 10am)
  • Daytime (10am - 1pm)
  • Afternoon (1pm - 5pm)
  • Evening (After 5pm)
  • Weekends
Regular Hours
  • Mon 10am-12pm, 3pm-6pm
  • Tue 10am-12pm, 1pm-4pm
  • Wed 1pm-4pm
  • Thu 10am-12pm, 2pm-4pm
  • Fri Closed
  • Sat Closed
  • Sun Closed

Work and Education

Years of Experience: 13 years

Self-employed, Telehealth Therapist, 2022 - Present
Betterhelp , Telehealth Therapist, 2021 - Present
Oria Counseling, Telehealth Therapist, 2022 - 2022
Roberson Counseling Center, PLLC, Telehealth Therapist, 2020 - 2021
Baylor Scott & White Healthcare, Clinical Social Worker, 2019 - 2020
Bluebonnet Trails Community Services, Telehealth Counselor, 2017 - 2017
Baylor Scott & White Healthcare, Clinical Social Worker, 2010 - 2017
Central Counties Centers for Mental Health/Mental Retardation, Caseworker, 2000 - 2010
U.S. Army, Soldier, 1994 - 2000

Evergreen, Certified Clinical Telemental Health Provider, 2021
Texas State University, Master of Social Work, 2010
Academy of Health Science, U.S. Army, Mental Health Specialist for the U.S. Army, 1999
Oral Roberts University, Bachelor of Arts in Social Work, 1992


Texas: 55289