Sankofa Counseling, Group practice in New Haven, Connecticut — Zencare
Sankofa Counseling
Zencare Vetted

Sankofa Counseling

Culturally Competent Care
Connecticut Accepting Online
New Haven Waitlist In-person

Sankofa Counseling is pleased to announce a new addition to our family. Mr. John Croffett comes with over thirty years of experience! He is currently accepting new clients for online therapy.

Updated June 13, 2022

Sankofa Counseling is a private therapy practice in New Haven, CT that specializes in providing strength-based, client-centered care to individuals on issues that include depression, trauma, substance use disorders, and anxiety. The providers at Sankofa Counseling welcome individual adults, young adults, and teenagers, as well as parents and senior citizens.

Erica  Reshard
Erica Reshard


Cassandra  Irizarry
Cassandra Irizarry

Licensed Professional Counselor, LPC

Angela  Avery
Angela Avery

Licensed Master Social Worker, LMSW

Tosha  Gates
Tosha Gates

Medical billing and Coding Specialist


What services does your practice offer?

Sankofa Counseling offers individual and group therapy sessions. We believe that a strength based, client centered foundation combined with unconditional positive regard are the keys to change and healing. Our mission is to address the needs of inner city residents using a culturally competent approach.

What are your practice's specialties?

The therapists at Sankofa Counseling specialize in a variety of areas including, anxiety, depression and trauma. Although we serve the greater New Haven area we have a particular interest in working with individuals who belong to groups that are least likely to receive culturally competent mental health care. Those groups include people of color, immigrants and formerly incarcerated individuals.

Why should I choose your practice?

Sankofa Counseling is unique in that all of our providers live in the communities that we serve, many born and raised. They have extensive experience in working with people who suffer from urban PTSD, addictions and race related stress.

How does payment work at your practice?

At Sankofa Counseling, we are in-network with Blue Cross Blue Sheild, Cigna, Aetna, Medicare and Medicaid. If you do not have one of these insurances, our fees range from $150 - $175 depending on the provider and the service offered.


Trauma - Coping and healing after threatening or scary events, such as witnessing accidents or experiencing sexual, verbal, emotional, or physical abuse

Anxiety - Coping with excessive worry, nervousness, or stress; intense discomfort in social settings (social anxiety); sudden and intense feelings of panic (panic disorder)

Depression - Providing support and promoting healing of hopelessness, low motivation and energy, sadness, irritability, sleep disturbance, and loss of interest and pleasure in life

Race-related stress - Exploring topics of race and identity as they pertain to one's stress level and experiences in the world

Mindfulness - Developing practices to encourage a state of active, open attention on the present

Substance use disorders - Reducing and preventing the negative impact of substance use and addiction on physical, emotional, and relational health


  • Adults (24+)
  • Parents
  • Seniors (65+)
  • Young adults (18-24)


  • Aetna
  • Blue Cross Blue Shield
  • Cigna
  • Magellan Health
  • Medicaid
  • Medicare

Out-of-pocket fees

  • Individual sessions: $175 (60min)
  • Sliding scale: $75 - $175
  • Initial session: $150 (50min)

Additional session information

Out-of-network billing options

This provider can support you in getting reimbursement from your insurance company if you are seeking out-of-network reimbursement. Here are the out-of-network billing options they provide:

  • Super billing


New Haven practice
1423 Chapel Street, New Haven, Connecticut 06511
Accepting new clients with a 2 - 3 week wait in-person
Currently Available Times
  • Morning (Before 10am)
  • Daytime (10am - 1pm)
  • Afternoon (1pm - 5pm)
  • Evening (After 5pm)
  • Weekends
Regular Hours
  • Mon 4:30pm-8:30pm
  • Tue 4:30pm-8:30pm
  • Wed 4:30pm-8:30pm
  • Thu 4:30pm-8:30pm
  • Fri 4:30pm-8:30pm
  • Sat 9:00am-12:00pm
  • Sun Closed

Online Sessions (Connecticut)
Accepting new clients online
Currently Available Times
  • Morning (Before 10am)
  • Daytime (10am - 1pm)
  • Afternoon (1pm - 5pm)
  • Evening (After 5pm)
  • Weekends
Regular Hours
  • Mon 4:30pm-8:30pm
  • Tue 4:30pm-8:30pm
  • Wed 4:30pm-8:30pm
  • Thu 4:30pm-8:30pm
  • Fri 4:30pm-8:30pm
  • Sat 9:00am-12:00pm
  • Sun Closed

Head of Practice's Licensure

Connecticut: 9931

Connecticut: 1142



Client testimonials

"They didn't pry too much on the intake call, just assessed my needs and were very willing to find a time to work me into their schedule. They also explained the new teletherapy policy pretty well."
- Zencare client • June 2020