Carmen  Lo

Carmen Lo

Licensed Master Social Worker, LMSW Practice: Resilience Lab Specialties Insurance & Fees Locations
New York Accepting Online
Flatiron District Waitlist In-person

Limited in-person availability. Please note that at this time, I'm unable to accept Medicare or Medicaid plans.

Updated January 31, 2024

Specialties & Expertise

  • Life transitions
  • Self-esteem
  • Race & cultural identity
  • Cultural adjustment
  • Loss and grief
  • Existential crisis & challenges

Professional statement

Carmen is a psychotherapist practicing in New York City. She has a Master's degree in clinical social work from New York University. She works with individuals on issues of anxiety and depression, and uses an insight-oriented approach to help uncover and explore contributing root causes including transitions, identity, trauma, and grief and loss.

Carmen has a warm, open, and interactive manner, and practices with culturally-sensitive, trauma-informed, and strengths-based lenses.

Prior to becoming a psychotherapist, Carmen had a 20-year career working for global advertising agencies, and as a consultant. She is also a parent, and has experienced working in the corporate world while raising young children, as well as being a stay-at-home mom.

Due to Covid-19, Carmen is currently only conducting video sessions.

Message to clients

Hello. Welcome.

Perhaps you are going through a major transition, want to make a change, or have a nagging feeling you should take a closer look at neglected aspects of yourself.

Do you feel unhappy or ambivalent about your career, studies, or relationships? Perhaps you need a place to process grief, loss, or other past experiences. Whatever your sources of anxiety, anger, or sadness we can work together to help you gain self-knowledge and skills as you move forward in your life.

If you would like to have a phone consultation, send me a message so we can set up a time. I look forward to hearing from you.


Life transitions - Coping with difficult or impactful life changes, such as moving to a new area, relationship transitions, child rearing, or career changes; learning self-care to better manage resulting stress

Self-esteem - Cultivating self-compassion, assertiveness, and confidence; developing ways to reduce suffering, anxiety, social withdrawal, and self-neglect

Race & cultural identity - Exploring topics of racial, cultural, and ethnic background as it relates to one’s family origins and personal identity

Cultural adjustment - Acclimating to a new environment; managing stress and coping with feelings of loss and separation from familiar people and places

Loss and grief - Emotionally preparing for the anticipated passing of a loved one; managing feelings and reactions to a death or loss of significance; support during the process of healing and acceptance

Existential crisis & challenges - Supportive exploration of meaning and purpose in one’s life; finding one’s path in the face of existential anxiety, dread, and feelings of meaninglessness


  • Adults (24+)
  • Young adults (18-24)


  • Aetna
  • Aetna International
  • Aetna Student Health Insurance
  • All Savers Insurance Company
  • Allied Benefit Systems
  • Cigna
  • Golden Rule Insurance Company
  • Harvard Pilgrim
  • Horizon Blue Cross Blue Shield of New Jersey
  • Meritain Health
  • New School Student Insurance (United Healthcare Student Resources)
  • Nippon Life Benefits
  • Optum
  • Oxford Health Plans
  • Surest (formerly Bind)
  • Trustmark
  • Tufts Health Plan
  • UMR
  • United Healthcare
  • United Healthcare Shared Services
  • University of California Berkeley Student Health Insurance (Wellfleet Student)
  • Wellfleet

Out-of-pocket fees

  • Individual sessions: $175 (45min)

Additional session information

Out-of-network billing options

This provider can support you in getting reimbursement from your insurance company if you are seeking out-of-network reimbursement. Here are the out-of-network billing options they provide:

  • Super billing
  • Courtesy billing
Payment options
  • Credit Card
Session frequency

Frequency of sessions this provider offers to see clients once you are an established client.

  • Weekly


Flatiron District practice
928 Broadway, New York, New York 10010
Accepting new clients with a 2 - 3 week wait in-person
Currently Available Times
  • Morning (Before 10am)
  • Daytime (10am - 1pm)
  • Afternoon (1pm - 5pm)
  • Evening (After 5pm)
  • Weekends
Regular Hours
  • Mon 9:00am-6:30pm
  • Tue 9:00am-6:30pm
  • Wed 9:00am-6:30pm
  • Thu 9:00am-6:30
  • Fri 9:00am-2:00pm
  • Sat Closed
  • Sun Closed

Online Sessions (New York)
Accepting new clients online
Currently Available Times
  • Morning (Before 10am)
  • Daytime (10am - 1pm)
  • Afternoon (1pm - 5pm)
  • Evening (After 5pm)
  • Weekends
Regular Hours
  • Mon 9:00am-6:30pm
  • Tue 9:00am-6:30pm
  • Wed 9:00am-6:30pm
  • Thu 9:00am-6:30pm
  • Fri 9:00am-2:00pm
  • Sat Closed
  • Sun Closed

Work and Education

Institute for Contemporary Psychotherapy, 2019 - 2021
East Side Community High School, 2018 - 2019

New York University, MSW, 2020
University of Western Ontario, BA, 1994


New York: 109991