Carolyn Frances, Therapist in Tracy, California — Zencare
Carolyn  Frances
Zencare Vetted

Carolyn Frances


Licensed Marriage and Family Therapist, LMFT
Tracy Accepting In-person
Updated August 10, 2022

Specialties & Expertise

  • Communication issues
  • Child mental health
  • Adolescent mental health
  • Relationship issues
  • Mood disorders
  • Existential crisis & challenges

Professional statement

Carolyn Frances is a Licensed Marriage and Family Therapist in Tracy, CA. She works primarily with kids (3 and up) and couples, in addition to adults. She often sees people who are struggling with navigating a turning point in their life, who desire to challenge and conquer long standing problems such as anxiety or trauma, or who are wading through depression, divorce, or the work of growing up. Carolyn is particularly passionate about serving youth and has spent additional time to become a registered play therapist. She also enjoys offering creative groups. She sees clients in person.

Carolyn has training in Gottman's couples counseling methods as well as Emotionally Focused couples counseling, which are the only two empirically validated methods for successful therapeutic work with couples. She also has hours of play therapy training and serves on the California board for play therapy and is currently pursuing credentialing for animal assisted play therapy. In session, Carolyn focuses on meeting you where you are and walking with you. She supports her clients in finding meaning, solutions, skills, and connection.

Carolyn's style is caring and creative. When a client first comes in, she focuses on their story and the different approaches available. She encourages her clients to provide feedback on how therapy is going and strives to be an experienced partner as they work through their challenges. Carolyn is dedicated to providing a relationship that is accepting, supportive, and positive.

Her varied background in theater, corporate America, and the therapy community aids her in understanding and meeting her clients. She continues to expand her knowledge in various methods that can assist her clients.

Message to clients

My therapeutic focus is on an emotional awakening of connection, purpose, and responsibility, which leads to awareness, acceptance, healing, understanding, and growth. I consider myself a champion of healthy marriage, play at all ages, and a holder of hope.

This could mean play therapy for the young, sand tray for the lost, and guided questioning for the searcher. For teens it means an opportunity to discover who they want to be and grasp positive strategies that will get them there. For couples, it means doing a relationship check-up and then learning how to strengthen the weak areas and better utilize strengths. In expressive arts groups it means both preventing problems as well as recovering from hurtful experiences with peer support.

I have animal assistants (cats and rabbits) that work with clients from time to time.

I enjoy singing, art, cats, and nature. I have been described as open, caring, and cheerful. I’m looking forward to learning more about you.


Communication issues - Developing effective interpersonal skills in relationships withpartners, families, and co-workers; using healthy methods of communication to convey needs and respond to others

Child mental health - Specialized strategies for common childhood disorders including attention issues, attachment problems, behavioral disorders, learning disorders, autism spectrum diagnoses, and feeding or elimination issues.

Adolescent mental health - Working with adolescents, teenagers, and parents on social, academic, and/or emotional challenges throughout teenage years; addressing anxiety, family conflicts, peer relationships, school stress, transition to college, social media pressures, self-esteem, hopelessness about the future, emotional disregulation

Relationship issues - Understanding one’s wants and needs in relationships; exploring patterns of interaction, addressing concerns, and strengthening satisfaction in relationships and dating

Mood disorders - Clinical depression, persistent depression, bipolar disorder, and other mood disorders that cause disturbances in the client's mood, causing mood swings, restless sleep, and/or elevated mood

Existential crisis & challenges - Supportive exploration of meaning and purpose in one’s life; finding one’s path in the face of existential anxiety, dread, and feelings of meaninglessness


  • Adults (24+)
  • Children (<12)
  • Couples
  • Parents
  • Teenagers (13-18)
  • Young adults (18-24)


Carolyn Frances is not in-network with any insurances.

Read about the benefits of seeing an out-of-network provider here.

Out-of-pocket fees

  • Individual sessions: $165 (50min)
  • Sliding scale: $100 - $165
  • Initial session: $165 (50min)
  • Couples sessions: $250 (80min)
  • Group sessions: $40 (90min)
  • Family sessions: $180 (50min)
  • Child sessions: $165 (45min)

Additional session information

Out-of-network billing options

This provider can support you in getting reimbursement from your insurance company if you are seeking out-of-network reimbursement. Here are the out-of-network billing options they provide:

  • Super billing
Payment options
  • Check
  • Credit Card
  • Debit Card
Session frequency

Frequency of sessions this provider offers to see clients once you are an established client.

  • Weekly
  • Every other week
  • As needed
Therapist's note

I am also available for presentations. Fee varies.

When clients require services that require extra time, there will be a charge (observing a child at school/day care, etc)

Any letters or paperwork requests taking more than 15 minutes will also require a fee.


Tracy practice
902 N Central Ave, Suite 310, Tracy, California 95376
Accepting new clients in-person
Currently Available Times
  • Morning (Before 10am)
  • Daytime (10am - 1pm)
  • Afternoon (1pm - 5pm)
  • Evening (After 5pm)
  • Weekends
Regular Hours
  • Mon Closed
  • Tue 12:00pm - 7:00pm
  • Wed 12:00pm - 6:00pm
  • Thu 12:00pm - 7:00pm
  • Fri 12:00pm - 7:00pm
  • Sat Groups Only
  • Sun Closed

Work and Education

Years of Experience: 12 years

Ruby Hill Marriage and Family Counseling Center, Inc., LMFT, 2019 - 2020
Horizons Family Counseling, AMFT, 2016 - 2018
Ruby Hill Marriage and Family Counseling Center, Inc., AMFT, 2013 - 2016
Axis Community Health, Trainee & AMFT, 2009 - 2012

Argosy University, MA in Counseling Psychology, 2010
Cal State East Bay, BA in Theater Arts (SCL), 1998


California: 113105

California: T5146